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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Do you have your own factory?

Yes, we have our own factory. So we can accept customization as requested and also provide wholesale price.

How do we guarantee quality?

We have a very strict control system: strict raw material inspection; always a pre-production sample before mass production and always final inspection before shipment.

Can you offer free samples?

No, we don’t offer free samples. Because the cost of the product is high. But we will offer you a discount for the trial order.

Can you provide OEM/ODM service?

Yes, we offer OEM/ODM service.

What should we do if the products is not suitable for our machines?

Giving us the detailed report first, such as the pictures and video of the products working process, then we will analyze the reason and make the best solutions for you. If it is our problem, we will provide you new products.